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Return Policy and
Process |
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You have 7 days from the day you receive
your merchandise to return your item(s). |
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For any and all returns, please contact salesm@rubienn.com
or call our showroom during business hours (213)677-2701 |
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All returns need to be APPROVED with
an RMA in order to be processed. Unapproved returns are subject to a 15%
restock fee. |
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Any return request after the RA period will
not be accepted. |
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No returns will be accepted
without prior written authorization and without an RA number. |
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Damaged Items/
Issues: |
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Email our team with any damages or issues to
salesm@rubienn.com |
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Please include the invoice number, style,
color and images of damages. |
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We will respond with instructions and return label with RMA.
(Return merchandise authorization)
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